Terms of Service

1. Acceptance of Terms

By accessing or using the CyberReady platform (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all of these Terms, you must not use the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

CyberReady provides an AI-assisted documentation generation service designed to help businesses prepare cyber insurance documentation. The Service produces policies, procedures, and supporting documents based on answers supplied by the customer during a security questionnaire. CyberReady is a documentation-as-a-service provider and does not provide legal, insurance, or compliance advice.

3. AI-Generated Content Disclaimer

All documents produced by the Service are generated using artificial intelligence. While the outputs are tailored to the answers you provide, they are automated and have not been reviewed by a solicitor, insurance broker, or compliance professional. You are solely responsible for reviewing the documents and determining their suitability before using them for any purpose. This section is being drafted by our legal team.

4. No Warranty on Insurance Outcomes

CyberReady makes no representation or warranty, express or implied, that any document produced by the Service will be accepted by any insurance carrier, satisfy any regulatory requirement, or result in the payment of any insurance claim. Use of the Service does not constitute an endorsement or approval by any insurer.

5. Customer Attestation Requirement

Before downloading your package, you are required to confirm that the answers you provided during the questionnaire are accurate to the best of your knowledge, and that you commit to implementing the controls described in the resulting documents. Providing inaccurate information may render the documents unsuitable for their intended purpose and may constitute misrepresentation to your insurer.

6. Payment and No-Refund Policy

All fees are charged at the point of checkout and are non-refundable except as described in our Refund Policy. Payment is processed securely via Stripe. By completing checkout, you acknowledge that generation of your document package commences immediately upon payment and that you forfeit any right of withdrawal under applicable consumer distance-selling regulations.

7. Limitation of Liability

To the fullest extent permitted by law, CyberReady Limited's aggregate liability to you for any claim arising under or in connection with these Terms or the Service shall not exceed the amount you paid for the Service in the twelve months preceding the claim. CyberReady is not liable for any indirect, incidental, special, consequential, or punitive damages. This section is being drafted by our legal team.

8. Indemnification

You agree to indemnify and hold harmless CyberReady Limited and its officers, directors, employees, and agents from any claim, loss, damage, or expense (including reasonable legal fees) arising out of or relating to your use of the Service, your violation of these Terms, or your submission of inaccurate information during the questionnaire process.

9. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with our Acceptable Use Policy. You must not use the Service to generate documents for fraudulent purposes or to misrepresent your organisation's security posture to any third party.

10. Governing Law (England & Wales)

These Terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.